Please continue to return to this page for more updates on the state of our gyms as they arise.
March 23rd, 2020 Update
We had hoped to be able to give everyone a little more notice, but the news evolved quickly yesterday. All non-essential businesses have been ordered to close, and that includes us. Unfortunately, we unknowingly had our last day of business for the foreseeable future on Sunday. Canberra Indoor Rock Climbing is closed until further notice from today.
We ask that if you have a current 3-month membership, please email us so that we can put your membership on hold. Please contact us either at Hume ( email@example.com ) or Mitchell (firstname.lastname@example.org ) to let us know.
Our coaches have prepared at-home training programs for our squad kids. We also welcome those with 3-month memberships to email us and ask for those training programs, and we’ll gladly pass them along to you.
For now, the best way to get in touch with us is via email or over social media, as no one will be at the gyms to answer the phones. Our managers will be periodically checking in and responding to emails. We will do our best to continue posting updates and relevant content on our social platforms.
We will miss our little climbing community dearly, and while we’re sad this is happening, we understand that it’s for the greater good and keeping everyone healthy.
March 20th, 2020 Update
In accordance with new government recommendations released today, effective immediately, we will now be reducing our indoor capacity at both gyms to no more than 50 people at a time. To avoid getting turned away at the door, you are welcome to call or email the gyms ahead of time to see if there is space available for you.
In addition, we are asking all climbers at our gyms to keep a distance of at least one rope between them and neighbouring climbers. What this means as that you should never be belaying directly beside another belayer.
Just as our staff have been enforcing hand-washing, they will also be asked to enforce this rule. If one of our staff members asks you to move to a different rope, please obey their instructions.
It is also important to be mindful of social distancing in general at the gyms, not just when climbing. This, for example, may mean taking turns in the kitchens, or standing farther back when waiting for another customer who is ahead of you at the front bench.
Please continue to follow all other recommendations from our previous update, below.
March 18th, 2020 Update
To our CIRC community:
We would like to update you regarding the COVID-19/Coronavirus situation and how it will be affecting our gyms and our expectations of both our staff and customers.
We want you to know that we are keeping a close eye on formal health recommendations and will be updating our approach to this as new information comes to light. Please watch our pages for updates, as we’re sure there will be many in the coming days and weeks as the situation progresses.
Gym Capacity Limits
Government recommendations have called for gatherings of no more than 100 people indoors. Our gyms do not often reach this capacity, however we will take measures to make sure that the 100 person limit is not exceeded. This number will likely continue to decrease as time goes on, and we will keep you posted on our restrictions and how we will carry them out.
When our gyms do reach 100 people, it is usually due to large school group bookings. However, ACT schools and many of Australia’s schools have cancelled excursions for the remainder of the term, including those booked with us.
What we need you to do
It is vital that everyone entering the gyms practices good hygiene.
-Please DO NOT come to the gyms if you are unwell. DO NOT bring your children to the gyms if they are unwell. Even if you think what you have is a common cold and not Coronavirus, please stay home.
-If you or anyone you live with is particularly vulnerable or at-risk, please stay home.
-When entering the gyms, please immediately head to the bathrooms and wash your hands. Wash your hands again before leaving.
-Card transactions are preferred over cash, but not required.
-We have removed our mugs and other reusable utensils from our kitchens. Please bring your own drink bottles with you to the gyms. We are doing our best to stock our gyms with single-use options.
-Please cough and sneeze into the bend of your elbow.
-Avoid touching your face.
-Please do not shake hands or hug your friends when greeting them. Try waving hello or touching elbows.
-Please maintain a reasonable distance from other people where possible.
-Our quietest times at the gyms are during the day between 12 and 4pm. If you are able to come during slower times, please do so to help thin out the evening crowds.
What we’re doing
-As mentioned above, we are replacing reusable items with single use items where possible.
-We have removed tea towels and hand towels and are only using paper towels.
-We are meticulously cleaning the gyms daily, with special focus on disinfecting things that people touch often.
-We are providing additional sanitizing supplies to staff and customers, however please bear in mind that hand sanitizer is in short supply. Please use soap and water to wash your hands if there is no sanitizer available. In fact, washing with soap and water is preferable.
-We have asked our staff to stay home if they are feeling unwell.
We have decided to follow the lead of our schools and government, and we will close down our youth classes when schools begin to close. We will contact all squad families when this happens. Until then, we will continue to run our classes.
In the meantime, as mentioned above, please DO NOT bring your children to the gym if they or their siblings are unwell.
If your family has decided that you are not comfortable with your child attending class during this time, we completely understand and respect that decision. If anyone in your family is particularly vulnerable or at risk, we encourage you to stay at home.