Please continue to return to this page for more updates on the state of our gyms as they arise.
June 2nd, 2020 Update
To our lovely community, this news comes with a heavy heart.
The ACT Government has now decided it is too risky for us to open.
We were advised by the ACT business helpline that our climbing gyms could open so long as we followed recommendations from Sport Climbing Australia and the Australian Institute of Sport. SCA and AIS had worked together to create guidelines for gyms all over the country, and had acknowledged that cleaning holds between individual use was impractical for climbing gyms. They put recommendations forward with that in mind, and we followed those recommendations and had thorough plans in place.
Unfortunately, despite SA and WA gyms reopening with state governments considering holds to be a part of building structure, the ACT Government considers them to be equipment. This would require us to clean the entire wall and holds after every single use. We are unable to do this.
We are so sorry, and frankly devastated. We hope to see you all soon. Please keep an eye on this page and our social media for more information and when we can open back up.
June 1st, 2020 Update
We are very much looking forward to our first day back tomorrow after being closed for over two months.
In addition to the rules outlined in the previous update, we have developed quite a few more to make sure we are meeting restrictions and recommendations laid out by the ACT Government, Sport Climbing Australia, and the Australian Institute of Sport.
- We strongly recommend that climbers and belayers sanitise their hands between each distinct route and bouldering problem, as well as in between belay stations, and before and after using fingerboards and hangboards.
- Please minimise the number of personal belongings you bring to the gyms, and store them in one bag. Stash your belongings in the designated areas, rather than leaving them on the tables and floor.
- As much as possible, use your own equipment. Avoid sharing equipment with other climbers, and avoid renting gym equipment. We will still have rentals available under a strict combined sanitising and isolation regimen.
- As much as possible, please arrive in the clothes you intend to climb in and avoid changing in the gyms.
- Please avoid sitting on the floor or touching the floor with anything else besides your feet (you must wear shoes at all times). If you would like to stretch or work out, you can request a yoga mat from our staff.
- Please let staff know when you’re done using shared training/workout equipment so we can clean it.
- We love our community’s crag doggos very much, and they are indeed very cute and great climbing cheerleaders, but we unfortunately must ask that pets stay home for now.
We have done our best to communicate everything clearly through signage in our gym, as well as on our website and social media. Our staff have also been trained and will be able to help you and give friendly reminders. Please be kind and patient to our staff and understand that everyone involved is under a lot of pressure to make sure this runs smoothly.
We have also created this document which lays out all the new rules and expectations of customers in detail. Hard copies will be available at the gyms on request.
Don’t forget to make a booking! Contact us here.
Remember, no loose chalk for the time being. Liquid chalk only. Learn how to make your own liquid chalk at home here.
May 23rd, 2020 Update
We are excited to announce our official re-opening date for both gyms: Tuesday, June 2nd, 2020!
However, until Stage 3 of the government’s reopening plan begins, we are going to be running things a little bit differently than you might be used to.
Most importantly, we are only allowed to have 20 people in the gym at a time (not including our staff). Due to this intense limit, bookings are essential. Please do not just show up at the gym, as there is a strong possibility we might have to turn you away.
To make a booking, call or email the gym you would like to attend. Please only email us booking requests before June 2nd, as staffing will be sparse before we reopen. When you make a booking, we will need to know roughly how long you’ll be there for. If you don’t give us an end-time, we’ll automatically allot you two hours. It is important that you notify our staff of any changes in your booking times immediately, so we can accommodate other customers appropriately. Please be kind to our staff if they notify you that your time slot has expired and ask you to leave. We are doing our best in difficult times. Verbal and physical abuse toward our staff will not be tolerated.
Limited Opening Hours
Until Stage 3 begins, our opening hours at both gyms will be as follows:
Monday-Fri: 7am-11am, 5pm-9pm
Again, bookings are essential. Please do not just rock up without contacting us ahead of time.
Social Distancing and Hygiene
If we want Australia’s gradual re-opening to run smoothly, it is important that we all adhere to social distancing and hygiene protocols to keep COVID-19 down. Here’s what we need from you in this initial stage our business’s reopening:
- You must wash/sanitize your hands immediately upon entering the gym, and again before you leave. We will have hand sanitizer available, and we would also recommend sanitizing your hands between climbs, as we are unable to sanitize holds between uses.
- If you are unwell, please do not come to the gyms.
- We all must continue to maintain a distance of 1.5 metres from other people in the gym who we do not share a household with. So, if you are meeting a friend at the gym who you don’t live with, you will have to stay distanced as much as possible. We will be reinstating our staggered rope rule, as illustrated below. You may not use a rope directly next to a rope that is already in use by another customer. We will have markers and signs in the gym to help remind people of proper distancing.
- Our staff will also follow these standards, and we will be thoroughly cleaning the gym on a daily basis.
- While it is not a requirement to enter the gym, we strongly recommend that you download the COVIDSafe app, and have it running on your phone while you are in the gyms (and whenever you’re in public). Try to keep your phone near you while you’re climbing.
- Unfortunately, there will be a temporary ban on loose chalk when our gyms reopen. It has been shown that using liquid chalk is better for decreasing COVID-19 infection rates in climbing gyms. We have ordered a supply of liquid chalk, and will have it on-hand for purchase when we open. Read more about why here.
As we are in the midst of Term 2, we won’t be opening Rock Rats, Geckos, and Link Squads again until Term 3. Rock Squad will resume training ASAP.
Just a small handful of our prices will be increasing, effective immediately, as follows:
- School groups will now be $14.50/pp for entry and harness hire
- The cost of our Adult Beginner Course will now be $160.00
- The cost of our Lead Climbing Course will now be $85.00
Outside the Gym
It is important that everyone follows government recommendations, inside and outside of the gyms. We all need to do our part to keep a significant second wave of COVID-19 at bay. Not only to save lives, but also to save small businesses like ours. These closures have had a significant financial impact, and it will be difficult for our business to survive another months-long closure. We very much want to be around to serve Canberra’s climbing community for many years to come.
We genuinely look forward to seeing you soon! We have missed our community dearly these past few months.
May 19th, 2020 Update
The latest news from the ACT Government is that, assuming all continues to go well, gyms will be allowed to re-open from May 30th, with maximum gatherings increasing to 20 people. You can read more about that here.
We are aware of this news, and we look forward to updating the community very soon about our re-opening plan. At this time we cannot confirm our exact re-opening date. We need some time to discuss with our strategy with staff and management.
In the meantime, some of our staff have still been coming to the gym to perform maintenance, updates, and set plenty of new climbs in anticipation of our re-opening. We can’t wait to be open to our wonderful community again, and we will update you as soon as we have clearer information. Keep checking back to this page for further updates.
March 23rd, 2020 Update
We had hoped to be able to give everyone a little more notice, but the news evolved quickly yesterday. All non-essential businesses have been ordered to close, and that includes us. Unfortunately, we unknowingly had our last day of business for the foreseeable future on Sunday. Canberra Indoor Rock Climbing is closed until further notice from today.
We ask that if you have a current 3-month membership, please email us so that we can put your membership on hold. Please contact us either at Hume ( email@example.com ) or Mitchell (firstname.lastname@example.org ) to let us know.
Our coaches have prepared at-home training programs for our squad kids. We also welcome those with 3-month memberships to email us and ask for those training programs, and we’ll gladly pass them along to you.
For now, the best way to get in touch with us is via email or over social media, as no one will be at the gyms to answer the phones. Our managers will be periodically checking in and responding to emails. We will do our best to continue posting updates and relevant content on our social platforms.
We will miss our little climbing community dearly, and while we’re sad this is happening, we understand that it’s for the greater good and keeping everyone healthy.
March 20th, 2020 Update
In accordance with new government recommendations released today, effective immediately, we will now be reducing our indoor capacity at both gyms to no more than 50 people at a time. To avoid getting turned away at the door, you are welcome to call or email the gyms ahead of time to see if there is space available for you.
In addition, we are asking all climbers at our gyms to keep a distance of at least one rope between them and neighbouring climbers. What this means as that you should never be belaying directly beside another belayer.
Just as our staff have been enforcing hand-washing, they will also be asked to enforce this rule. If one of our staff members asks you to move to a different rope, please obey their instructions.
It is also important to be mindful of social distancing in general at the gyms, not just when climbing. This, for example, may mean taking turns in the kitchens, or standing farther back when waiting for another customer who is ahead of you at the front bench.
Please continue to follow all other recommendations from our previous update, below.
March 18th, 2020 Update
To our CIRC community:
We would like to update you regarding the COVID-19/Coronavirus situation and how it will be affecting our gyms and our expectations of both our staff and customers.
We want you to know that we are keeping a close eye on formal health recommendations and will be updating our approach to this as new information comes to light. Please watch our pages for updates, as we’re sure there will be many in the coming days and weeks as the situation progresses.
Gym Capacity Limits
Government recommendations have called for gatherings of no more than 100 people indoors. Our gyms do not often reach this capacity, however we will take measures to make sure that the 100 person limit is not exceeded. This number will likely continue to decrease as time goes on, and we will keep you posted on our restrictions and how we will carry them out.
When our gyms do reach 100 people, it is usually due to large school group bookings. However, ACT schools and many of Australia’s schools have cancelled excursions for the remainder of the term, including those booked with us.
What we need you to do
It is vital that everyone entering the gyms practices good hygiene.
-Please DO NOT come to the gyms if you are unwell. DO NOT bring your children to the gyms if they are unwell. Even if you think what you have is a common cold and not Coronavirus, please stay home.
-If you or anyone you live with is particularly vulnerable or at-risk, please stay home.
-When entering the gyms, please immediately head to the bathrooms and wash your hands. Wash your hands again before leaving.
-Card transactions are preferred over cash, but not required.
-We have removed our mugs and other reusable utensils from our kitchens. Please bring your own drink bottles with you to the gyms. We are doing our best to stock our gyms with single-use options.
-Please cough and sneeze into the bend of your elbow.
-Avoid touching your face.
-Please do not shake hands or hug your friends when greeting them. Try waving hello or touching elbows.
-Please maintain a reasonable distance from other people where possible.
-Our quietest times at the gyms are during the day between 12 and 4pm. If you are able to come during slower times, please do so to help thin out the evening crowds.
What we’re doing
-As mentioned above, we are replacing reusable items with single use items where possible.
-We have removed tea towels and hand towels and are only using paper towels.
-We are meticulously cleaning the gyms daily, with special focus on disinfecting things that people touch often.
-We are providing additional sanitizing supplies to staff and customers, however please bear in mind that hand sanitizer is in short supply. Please use soap and water to wash your hands if there is no sanitizer available. In fact, washing with soap and water is preferable.
-We have asked our staff to stay home if they are feeling unwell.
We have decided to follow the lead of our schools and government, and we will close down our youth classes when schools begin to close. We will contact all squad families when this happens. Until then, we will continue to run our classes.
In the meantime, as mentioned above, please DO NOT bring your children to the gym if they or their siblings are unwell.
If your family has decided that you are not comfortable with your child attending class during this time, we completely understand and respect that decision. If anyone in your family is particularly vulnerable or at risk, we encourage you to stay at home.